{"id":2989,"date":"2020-04-17T13:42:48","date_gmt":"2020-04-17T13:42:48","guid":{"rendered":"https:\/\/csc.ee\/service\/call-recording\/"},"modified":"2025-02-12T08:49:30","modified_gmt":"2025-02-12T08:49:30","slug":"call-recording","status":"publish","type":"service","link":"https:\/\/csc.ee\/en\/service\/call-recording\/","title":{"rendered":"Call recording"},"content":{"rendered":"    <div class=\"container narrow-4\">\r\n\n\n\n<div class=\"wp-block-columns main-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\r\n<div class=\"csc-block-quote csc-block\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\r\n    <p class=\"quote\">\u201d Analyse call recordings and improve the weak links of the sales process..\u201d<\/p>\r\n<\/div>\n\n\r\n    <div class=\"csc-block-post-list csc-block\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\r\n\r\n                    <h3 class=\"title quote\">Connected services:<\/h3>\r\n        \r\n        <ul class=\"ul\">\r\n            <li>\r\n    <a href=\"https:\/\/csc.ee\/en\/service\/voip-business-phone\/\">VoIP Business Phone<\/a>\r\n<\/li>        <\/ul>\r\n\r\n    <\/div>\r\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\"><strong>CALL RECORDINGS OF INCOMING AND OUTGOING CALLS<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Improve customer service and ensure the feedback of this process in your company! Recorded calls are easy to analyse \u2013 to determine the strengths and weaknesses of the current sales process, the skills level of the Customer Service Specialists, customer specifics, as well as to solve dispute situations promptly. Call recordings are also used in training of the telecommunications specialists, in order to ensure a faster and more effective training process.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>IMPROVEMENT OF CUSTOMER SERVICE<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Analyse call recordings and improve the weak links of the sales process, the work of the customer service specialists and service level in your company. Improve the effectiveness of the sales persons\u2019 phone calls.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>SIMPLE SETUP AND ACCESS<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">After call recording activation, you can make call recordings of the specified numbers. The system allows you to access your call at any time from the computer or mobile phone, as well as via the portal&nbsp;<a href=\"https:\/\/centrex.csc.lv\/\">https:\/\/centrex.csc.lv<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>CONVENIENT USAGE AND MANAGEMENT<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Call recordings are available at the portal&nbsp;<a href=\"https:\/\/centrex.csc.lv\/\">https:\/\/centrex.csc.lv.<\/a>&nbsp;If you have not activated call receiving in the e-mail, you can access them at the specified address. Download separate call recordings that you need and listen to them again. Calls are also available in the specially designed mobile and computer application.<\/p>\n<\/div>\n<\/div>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_9a00d97a9cecf66594d7085964083782\">\r\n    <style>\r\n        #spacer-block_9a00d97a9cecf66594d7085964083782 {\r\n            height: 30px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_9a00d97a9cecf66594d7085964083782 {\r\n                    height: 10px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_9a00d97a9cecf66594d7085964083782\">\r\n    <style>\r\n        #spacer-block_9a00d97a9cecf66594d7085964083782 {\r\n            height: 30px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_9a00d97a9cecf66594d7085964083782 {\r\n                    height: 10px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<div class=\"wp-block-columns main-columns-reversed main-columns-reversed-narrow is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:67%\">\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_47d24a87c57e61c602314711e9ce3701\">\r\n    <style>\r\n        #spacer-block_47d24a87c57e61c602314711e9ce3701 {\r\n            height: 21px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<div class=\"wp-block-columns columns-2-narrow is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"csc-block-price-request     mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">1000 call recordings<\/p>\n        \n                    <p class=\"sub-title p-smaller\">1 number<\/p>\n        \n                    <div class=\"price-wrap\">\n                <span class=\"price h3\">\u20ac 7,50<\/span>\n\n                                    <span class=\"period p-smaller\">\/month<\/span>\n                            <\/div>\n        \n                    <p class=\"price-additional p-smaller\">Connection fee:  \u20ac 7,50<\/p>\n        \n        \n        \n        <div class=\"buttons \">\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_f99f44afe21126b5c6aab09d5295e15d\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n                    <div class=\"info p-xtra-small\">\n                <p>*1001 record erases the first record<\/p>\n            <\/div>\n        \n                    <div class=\"hide\">\n                <div id=\"block_f99f44afe21126b5c6aab09d5295e15d\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/service\/2989#wpcf7-f3216-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed875973-wrapper\" class=\"wpcf7-form-control-wrap your-first-name-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed875973-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed875973-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed875a93-wrapper\" class=\"wpcf7-form-control-wrap your-email-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed875a93-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed875a93-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-email-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a488ed875bfb-wrapper\" class=\"wpcf7-form-control-wrap your-website-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed875bfb-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed875bfb-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1783140056\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"1000 call recordings\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/service\/call-recording\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"csc-block-price-request     mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">Call recordings to e-mail<\/p>\n        \n                    <p class=\"sub-title p-smaller\">1 number<\/p>\n        \n                    <div class=\"price-wrap\">\n                <span class=\"price h3\">\u20ac 5,00<\/span>\n\n                                    <span class=\"period p-smaller\">\/month<\/span>\n                            <\/div>\n        \n                    <p class=\"price-additional p-smaller\">Connection fee: \u20ac 5,00<\/p>\n        \n        \n        \n        <div class=\"buttons \">\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_309e20b3d9c66750ee8f0505ca5d7d18\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n        \n                    <div class=\"hide\">\n                <div id=\"block_309e20b3d9c66750ee8f0505ca5d7d18\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/service\/2989#wpcf7-f3216-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed877738-wrapper\" class=\"wpcf7-form-control-wrap your-first-name-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed877738-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed877738-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed877816-wrapper\" class=\"wpcf7-form-control-wrap your-email-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed877816-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed877816-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-email-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a488ed87792b-wrapper\" class=\"wpcf7-form-control-wrap your-website-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed87792b-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed87792b-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1783140056\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Call recordings to e-mail\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/service\/call-recording\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_47d24a87c57e61c602314711e9ce3701\">\r\n    <style>\r\n        #spacer-block_47d24a87c57e61c602314711e9ce3701 {\r\n            height: 21px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<div class=\"csc-block-price-request     mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">1000 call recordings<\/p>\n        \n                    <p class=\"sub-title p-smaller\">Call recordings for unlimited numbers<\/p>\n        \n                    <div class=\"price-wrap\">\n                <span class=\"price h3\">\u20ac 75,00<\/span>\n\n                                    <span class=\"period p-smaller\">\/month<\/span>\n                            <\/div>\n        \n                    <p class=\"price-additional p-smaller\">Connection fee:  \u20ac 75,00<\/p>\n        \n        \n        \n        <div class=\"buttons \">\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_56046770215e56317150851218e057d4\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n                    <div class=\"info p-xtra-small\">\n                <p>*1001 record erases the first record<\/p>\n            <\/div>\n        \n                    <div class=\"hide\">\n                <div id=\"block_56046770215e56317150851218e057d4\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o3\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/service\/2989#wpcf7-f3216-o3\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o3\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed879cda-wrapper\" class=\"wpcf7-form-control-wrap your-first-name-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed879cda-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed879cda-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed879e0e-wrapper\" class=\"wpcf7-form-control-wrap your-email-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed879e0e-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed879e0e-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-email-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a488ed879f24-wrapper\" class=\"wpcf7-form-control-wrap your-website-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed879f24-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed879f24-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1783140056\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"1000 call recordings\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/service\/call-recording\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"csc-block-price-request     mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">Call recordings to e-mail<\/p>\n        \n                    <p class=\"sub-title p-smaller\">Unlimited numbers<\/p>\n        \n                    <div class=\"price-wrap\">\n                <span class=\"price h3\">\u20ac 75,00<\/span>\n\n                                    <span class=\"period p-smaller\">\/month<\/span>\n                            <\/div>\n        \n                    <p class=\"price-additional p-smaller\">Connection fee: \u20ac 75,00<\/p>\n        \n        \n        \n        <div class=\"buttons \">\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_d0bfc4884468149f26fb8f1d3f75b83c\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n        \n                    <div class=\"hide\">\n                <div id=\"block_d0bfc4884468149f26fb8f1d3f75b83c\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o4\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/service\/2989#wpcf7-f3216-o4\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o4\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed87d1b6-wrapper\" class=\"wpcf7-form-control-wrap your-first-name-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed87d1b6-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed87d1b6-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ed87d3c9-wrapper\" class=\"wpcf7-form-control-wrap your-email-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed87d3c9-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed87d3c9-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-email-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a488ed87d645-wrapper\" class=\"wpcf7-form-control-wrap your-website-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ed87d645-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ed87d645-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1783140056\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Call recordings to e-mail\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/service\/call-recording\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div><\/div>\n<\/div>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_94b39888ae742bd1da3c1e2b341ae873\">\r\n    <style>\r\n        #spacer-block_94b39888ae742bd1da3c1e2b341ae873 {\r\n            height: 59px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_94b39888ae742bd1da3c1e2b341ae873 {\r\n                    height: 0px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n    <\/div>\r\n\n\n\n    <div class=\"csc-block-grid-info-blocks csc-block stretch-md\" data-gutter=\"0\">\n        <div class=\"grid\" data-an-type=\"sequence\" data-an>\n            <div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-solid bg-cover\" href=\"https:\/\/csc.ee\/ru\/solution\/\" style=\"background-color: #000000;\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-white\">Solutions<\/h3>\r\n            \r\n                            <p class=\"text c-white\">Sales like clockwork. A single solution for customer service.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-white hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-white hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div><div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-image bg-cover\" href=\"https:\/\/csc.ee\/ru\/smart-business\/sales-process-digitalization-ru\/\" style=\"background-image: url(https:\/\/csc.ee\/wp-content\/uploads\/2020\/03\/adult-browsing-connection-546275-440x300.jpg);\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-white\">Digitalization of the sales process.<\/h3>\r\n            \r\n                            <p class=\"text c-white\">We can automate your business processes so you can sell more efficiently.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-white hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-white hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div><div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-solid bg-cover\" href=\"https:\/\/csc.ee\/ru\/equipment\/category\/voip-phones-ru\/\" style=\"background-color: #e8e8e8;\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-black\">Equipment<\/h3>\r\n            \r\n                            <p class=\"text c-black\">For employees and managers, simple and multifunctional Yealink phones for purchase or rent.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-primary hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-primary hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div>        <\/div>\n    <\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"featured_media":0,"template":"","service_category":[120],"class_list":["post-2989","service","type-service","status-publish","hentry","service_category-cloud-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call recording | CSC Telecom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csc.ee\/en\/service\/call-recording\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call recording | CSC Telecom\" \/>\n<meta property=\"og:description\" content=\"CALL RECORDINGS OF INCOMING AND OUTGOING CALLS Improve customer service and ensure the feedback of this process in your company! Recorded calls are easy to analyse \u2013 to determine the strengths and weaknesses of the current sales process, the skills level of the Customer Service Specialists, customer specifics, as well as to solve dispute situations [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/csc.ee\/en\/service\/call-recording\/\" \/>\n<meta property=\"og:site_name\" content=\"CSC Telecom\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-12T08:49:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/csc.ee\/en\/service\/call-recording\/\",\"url\":\"https:\/\/csc.ee\/en\/service\/call-recording\/\",\"name\":\"Call recording | CSC Telecom\",\"isPartOf\":{\"@id\":\"https:\/\/csc.ee\/et\/#website\"},\"datePublished\":\"2020-04-17T13:42:48+00:00\",\"dateModified\":\"2025-02-12T08:49:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/csc.ee\/en\/service\/call-recording\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/csc.ee\/en\/service\/call-recording\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/csc.ee\/en\/service\/call-recording\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/csc.ee\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https:\/\/csc.ee\/et\/service\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Call recording\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/csc.ee\/et\/#website\",\"url\":\"https:\/\/csc.ee\/et\/\",\"name\":\"CSC Telecom\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/csc.ee\/et\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Call recording | CSC Telecom","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/csc.ee\/en\/service\/call-recording\/","og_locale":"en_US","og_type":"article","og_title":"Call recording | CSC Telecom","og_description":"CALL RECORDINGS OF INCOMING AND OUTGOING CALLS Improve customer service and ensure the feedback of this process in your company! 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