{"id":3000,"date":"2022-03-24T14:28:30","date_gmt":"2022-03-24T14:28:30","guid":{"rendered":"https:\/\/csc.ee\/service\/remote-support\/"},"modified":"2025-02-12T08:38:21","modified_gmt":"2025-02-12T08:38:21","slug":"remote-support","status":"publish","type":"service","link":"https:\/\/csc.ee\/en\/service\/remote-support\/","title":{"rendered":"Remote support"},"content":{"rendered":"    <div class=\"container narrow-4\">\r\n\n\n\n<div class=\"wp-block-columns main-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"660\" height=\"400\" src=\"https:\/\/csc.ee\/wp-content\/uploads\/2020\/02\/info_1.png\" alt=\"\" class=\"wp-image-1335\" srcset=\"https:\/\/csc.ee\/wp-content\/uploads\/2020\/02\/info_1.png 660w, https:\/\/csc.ee\/wp-content\/uploads\/2020\/02\/info_1-300x182.png 300w, https:\/\/csc.ee\/wp-content\/uploads\/2020\/02\/info_1-122x74.png 122w, https:\/\/csc.ee\/wp-content\/uploads\/2020\/02\/info_1-480x291.png 480w, https:\/\/csc.ee\/wp-content\/uploads\/2020\/02\/info_1-330x200.png 330w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><strong>\u0421SC Telecom is one of the few companies that can offer its clients both IT and telecommunications services in the office and at home.<\/strong><\/span><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:67%\">\n<p class=\"wp-block-paragraph\">IT customer support<br><br>Phone: <font size=\"+1\"><strong><span class=\"has-inline-color has-luminous-vivid-orange-color\">+372 684 8400<\/span><\/strong><\/font> <br>E-mail: <font size=\"+1\"><strong><span class=\"has-inline-color has-luminous-vivid-orange-color\">Kasutajatugi@csc.ee<\/span><\/strong><\/font><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Download the CSC Telecom remote support module:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/get.teamviewer.com\/csctelecom\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span class=\"has-inline-color has-luminous-vivid-orange-color\">REMOTE SUPPORT (Windows)<\/span><\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.csc.ee\/wp-content\/uploads\/TeamViewerQS.zip\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span class=\"has-inline-color has-luminous-vivid-orange-color\">REMOTE SUPPORT (Mac)<\/span><\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The remote support module is a program that you need to download to your computer so that CSC Telecom IT customer support can help you with your IT issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your computer's operating system is Windows, download the software for Windows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your computer's operating system is Apple Mac, download the software for Mac.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Follow the instructions.<\/p>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_56b45927b462bc34d2c29484b27d3c18\">\r\n    <style>\r\n        #spacer-block_56b45927b462bc34d2c29484b27d3c18 {\r\n            height: 40px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<div class=\"csc-block-price-request auto-height    mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">Need more information?<\/p>\n        \n        \n        \n        \n        \n        \n        <div class=\"buttons \">\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_5db383e01a26db25c43ede2a034f7257\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n        \n                    <div class=\"hide\">\n                <div id=\"block_5db383e01a26db25c43ede2a034f7257\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/service\/3000#wpcf7-f3216-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a48693edeab1-wrapper\" class=\"wpcf7-form-control-wrap your-first-name-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a48693edeab1-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a48693edeab1-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a48693edebc2-wrapper\" class=\"wpcf7-form-control-wrap your-email-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a48693edebc2-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a48693edebc2-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-email-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a48693eded15-wrapper\" class=\"wpcf7-form-control-wrap your-website-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a48693eded15-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a48693eded15-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1783130430\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Need more information?\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/service\/remote-support\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n<div style=\"height:67px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_daddba9aa288dbcef70473f09a886723\">\r\n    <style>\r\n        #spacer-block_daddba9aa288dbcef70473f09a886723 {\r\n            height: 20px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_daddba9aa288dbcef70473f09a886723 {\r\n                    height: 10px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<div class=\"wp-block-columns columns-3-narrow is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n    <\/div>\r\n\n\n\n    <div class=\"csc-block-grid-info-blocks csc-block stretch-md\" data-gutter=\"0\">\n        <div class=\"grid\" data-an-type=\"sequence\" data-an>\n            <div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-solid bg-cover\" href=\"https:\/\/csc.ee\/ru\/solution\/\" style=\"background-color: #000000;\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-white\">Solutions<\/h3>\r\n            \r\n                            <p class=\"text c-white\">Sales like clockwork. A single solution for customer service.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-white hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-white hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div><div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-image bg-cover\" href=\"https:\/\/csc.ee\/ru\/smart-business\/sales-process-digitalization-ru\/\" style=\"background-image: url(https:\/\/csc.ee\/wp-content\/uploads\/2020\/03\/adult-browsing-connection-546275-440x300.jpg);\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-white\">Digitalization of the sales process.<\/h3>\r\n            \r\n                            <p class=\"text c-white\">We can automate your business processes so you can sell more efficiently.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-white hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-white hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div><div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-solid bg-cover\" href=\"https:\/\/csc.ee\/ru\/equipment\/category\/voip-phones-ru\/\" style=\"background-color: #e8e8e8;\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-black\">Equipment<\/h3>\r\n            \r\n                            <p class=\"text c-black\">For employees and managers, simple and multifunctional Yealink phones for purchase or rent.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-primary hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-primary hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div>        <\/div>\n    <\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"featured_media":0,"template":"","service_category":[121],"class_list":["post-3000","service","type-service","status-publish","hentry","service_category-it-services-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote support | CSC Telecom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csc.ee\/en\/service\/remote-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote support | CSC Telecom\" \/>\n<meta property=\"og:description\" content=\"\u0421SC Telecom is one of the few companies that can offer its clients both IT and telecommunications services in the office and at home. 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