{"id":3323,"date":"2025-06-08T16:30:33","date_gmt":"2025-06-08T16:30:33","guid":{"rendered":"https:\/\/csc.ee\/?post_type=service&#038;p=3323"},"modified":"2025-06-08T17:12:39","modified_gmt":"2025-06-08T17:12:39","slug":"bitrix24-crm","status":"publish","type":"service","link":"https:\/\/csc.ee\/en\/service\/bitrix24-crm\/","title":{"rendered":"Bitrix24 CRM"},"content":{"rendered":"    <div class=\"container narrow-4\">\r\n\n\n\n<div class=\"wp-block-columns main-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:58px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<div class=\"csc-block-quote csc-block\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\r\n    <p class=\"quote\">Attract new clients and develop existing client relationships using convenient statistics on transactions, calls, requests and incoming contacts.<\/p>\r\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">CRM SOLUTION FOR CUSTOMER RELATIONSHIP MANAGEMENT<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">CRM solution from CSC Telecom provides a single platform for customer management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Attract new clients and develop existing client relationships using convenient statistics on deals, calls, requests and incoming contacts. Store documents, conversations and call history in one place. Receive reports on the work of the sales department and its quality.<\/p>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_e8b7387911bc543fbd134acff56e8907\">\r\n    <style>\r\n        #spacer-block_e8b7387911bc543fbd134acff56e8907 {\r\n            height: 9px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<h4 class=\"wp-block-heading\">WHAT ISSUES DOES CRM SOLVE?<\/h4>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_abf346b5979c7339f78d8c3d9f5746ea\">\r\n    <style>\r\n        #spacer-block_abf346b5979c7339f78d8c3d9f5746ea {\r\n            height: 2px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Automation of business processes<\/li>\n\n\n\n<li>Customer information management<\/li>\n\n\n\n<li>Sales management<\/li>\n\n\n\n<li>Marketing management<\/li>\n\n\n\n<li>Work time management<\/li>\n\n\n\n<li>Document flow automation<\/li>\n\n\n\n<li>Optimization of communications within the company<\/li>\n\n\n\n<li>Analytical capabilities of the CRM system<\/li>\n\n\n\n<li>Integration with existing systems<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_cfd528269aa995cbd75bb782e1f1ab14\">\r\n    <style>\r\n        #spacer-block_cfd528269aa995cbd75bb782e1f1ab14 {\r\n            height: 60px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_cfd528269aa995cbd75bb782e1f1ab14 {\r\n                    height: 21px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<div class=\"wp-block-columns main-columns-reversed main-columns-reversed-narrow is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:67%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns main-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\r\n    <div class=\"csc-block-post-list csc-block\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\r\n\r\n                    <h3 class=\"title quote\">Connected services:<\/h3>\r\n        \r\n        <ul class=\"ul\">\r\n            <li>\r\n    <a href=\"https:\/\/csc.ee\/en\/service\/voip-business-phone\/\">VoIP Business Phone<\/a>\r\n<\/li><li>\r\n    <a href=\"https:\/\/csc.ee\/en\/service\/cloudpbx-crm-connector\/\">Cloud PBX and CRM connector<\/a>\r\n<\/li>        <\/ul>\r\n\r\n    <\/div>\r\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">MAINTAIN CONTROLL<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">What happens if the sales department works without an controll system? Each sales manager works as it is convenient for him, records calls, other types of interaction with clients at his own discretion: some on paper, some in Excel tables, and some do not consider it necessary to record the process of their work at all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Incoming calls or requests from the site from new customers are also not recorded. And how effectively the sales department works, whether all incoming leads are processed, whether any work is carried out with existing contacts, it turns out to be impossible to determine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, if an employee is fired or becomes ill, the company may lose all of his unfinished negotiations and contacts, which is also undesirable for the effective work of the sales department.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The way out of this situation is automation and standardization of customer relationship management, i.e. implementation of a CRM system.<\/p>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"csc-block-price-request     mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">Bitrix24 functionality and prices<\/p>\n        \n        \n        \n        \n        \n        \n        <div class=\"buttons multiple-buttons\">\n                            <div class=\"btn-wrap\">\n                    <a class=\"btn btn-alt size-1\" href=\"http:\/\/csc.ee\/wp-content\/uploads\/2020\/06\/Bitrix_est.pdf\">Tariff plans and prices Bitrix24<\/a>\n                <\/div>\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_bb142984c01157396beb0e3780325a82\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n        \n                    <div class=\"hide\">\n                <div id=\"block_bb142984c01157396beb0e3780325a82\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/service\/3323#wpcf7-f3216-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ad1565cf-wrapper\" class=\"wpcf7-form-control-wrap your-first-name-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ad1565cf-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ad1565cf-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-first-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a488ad1566d7-wrapper\" class=\"wpcf7-form-control-wrap your-email-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ad1566d7-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ad1566d7-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-email-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a488ad15681a-wrapper\" class=\"wpcf7-form-control-wrap your-website-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-6a488ad15681a-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a488ad15681a-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"your-website\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1783139025\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Bitrix24 functionality and prices\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/service\/bitrix24-crm\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div><\/div>\n<\/div>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_d8fa39b0f2711a1dd687e11790d410cc\">\r\n    <style>\r\n        #spacer-block_d8fa39b0f2711a1dd687e11790d410cc {\r\n            height: 198px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_d8fa39b0f2711a1dd687e11790d410cc {\r\n                    height: 43px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n    <\/div>\r\n\n\n\n    <div class=\"csc-block-grid-info-blocks csc-block stretch-md\" data-gutter=\"0\">\n        <div class=\"grid\" data-an-type=\"sequence\" data-an>\n            <div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-solid bg-cover\" href=\"https:\/\/csc.ee\/ru\/solution\/\" style=\"background-color: #000000;\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-white\">Solutions<\/h3>\r\n            \r\n                            <p class=\"text c-white\">Sales like clockwork. A single solution for customer service.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-white hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-white hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div><div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-image bg-cover\" href=\"https:\/\/csc.ee\/ru\/smart-business\/sales-process-digitalization-ru\/\" style=\"background-image: url(https:\/\/csc.ee\/wp-content\/uploads\/2020\/03\/adult-browsing-connection-546275-440x300.jpg);\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-white\">Digitalization of the sales process.<\/h3>\r\n            \r\n                            <p class=\"text c-white\">We can automate your business processes so you can sell more efficiently.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-white hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-white hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div><div class=\"column\" data-an=\"slide-in-from-bottom\">\r\n    <a class=\"item bg-type-solid bg-cover\" href=\"https:\/\/csc.ee\/ru\/equipment\/category\/voip-phones-ru\/\" style=\"background-color: #e8e8e8;\">\r\n\r\n        <div class=\"inner\">\r\n                            <h3 class=\"title c-black\">Equipment<\/h3>\r\n            \r\n                            <p class=\"text c-black\">For employees and managers, simple and multifunctional Yealink phones for purchase or rent.<\/p>\r\n            \r\n            <span class=\"icon ic ic-arrow-right c-primary hide-xl hide-lg\"><\/span>\r\n        <\/div>\r\n\r\n        <span class=\"icon ic ic-arrow-right c-primary hide-md hide-sm hide-xs\"><\/span>\r\n\r\n    <\/a>\r\n<\/div>        <\/div>\n    <\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"template":"","service_category":[143],"class_list":["post-3323","service","type-service","status-publish","hentry","service_category-crm-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bitrix24 CRM | CSC Telecom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csc.ee\/en\/service\/bitrix24-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bitrix24 CRM | CSC Telecom\" \/>\n<meta property=\"og:description\" content=\"CRM SOLUTION FOR CUSTOMER RELATIONSHIP MANAGEMENT CRM solution from CSC Telecom provides a single platform for customer management. 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