{"id":3408,"date":"2026-01-27T12:58:07","date_gmt":"2026-01-27T12:58:07","guid":{"rendered":"https:\/\/csc.ee\/?post_type=service&p=3408"},"modified":"2026-03-31T10:42:06","modified_gmt":"2026-03-31T10:42:06","slug":"csc-multi-ai-agent-old","status":"publish","type":"service","link":"https:\/\/csc.ee\/en\/service\/csc-multi-ai-agent-old\/","title":{"rendered":"CSC Multi AI Agent old"},"content":{"rendered":"
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CSC Multi AI Agent supports omnichannel customer communication via website chat, email, and phone, providing 24\/7 support.<\/p>\r\n<\/div><\/div>\n\n\n\n

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Customer Communication Automation<\/strong><\/h2>\n\n\n\n
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CSC Multi AI Agent is an AI-powered virtual assistant that automatically communicates with your customers and takes over support and sales tasks. Its key advantage is omnichannel<\/strong> capability across website chat, email, and voice communication.<\/p>\n\n\n\n

The AI agent can replace a secretary, first-line support, and after-hours consultant by answering questions, assisting with product selection, and routing complex requests. Voice AI, including Estonian language support<\/strong>, can fully replace a traditional operator.<\/p>\n\n\n\n

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How It Works<\/strong><\/strong><\/h2>\n\n\n\n
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A personalized AI agent is configured for your business and trained on your data. It understands context and responds like a real employee.<\/p>\n\n\n\n

CSC Multi AI Agent:<\/p>\n\n\n\n

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  • answers customer questions,<\/li>\n\n\n\n
  • assists with order placement,<\/li>\n\n\n\n
  • provides availability, pricing, and conditions,<\/li>\n\n\n\n
  • routes complex requests to managers when needed.<\/li>\n<\/ul>\n\n\n\n

    The agent integrates with your website, CRM, and product catalogs, continuously updating information and improving accuracy over time.<\/p>\n\n\n\r\n

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