{"id":3013,"date":"2020-04-20T12:19:40","date_gmt":"2020-04-20T12:19:40","guid":{"rendered":"https:\/\/csc.ee\/smart_business\/integration-it-systems-and-sms\/"},"modified":"2026-07-10T12:18:10","modified_gmt":"2026-07-10T12:18:10","slug":"integration-it-systems-and-sms","status":"publish","type":"smart_business","link":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/","title":{"rendered":"Integration of IT systems and SMS"},"content":{"rendered":"    <div class=\"container narrow-4\">\r\n\n\n\n<div class=\"wp-block-columns main-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\">\n<div class=\"csc-block-price-request     mg-md-regular csc-block stretch-md\" data-an-type=\"single\" data-an=\"fade-in-from-bottom\">\n\n    <div class=\"inner\">\n                    <p class=\"title mg-regular\">Cloud PBX and CRM Connector<\/p>\n        \n        \n                    <div class=\"price-wrap\">\n                <span class=\"price h3\">\u20ac 70,00<\/span>\n\n                                    <span class=\"period p-smaller\">\/month<\/span>\n                            <\/div>\n        \n                    <p class=\"price-additional p-smaller\">Connection fee: \u20ac 50,00<\/p>\n        \n        \n        \n        <div class=\"buttons \">\n            \n                            <div class=\"btn-wrap\">\n                    <button class=\"btn btn-default size-1\" data-fancybox data-src=\"#block_071d03eeb0a952b067afab1e168e8e01\">\n                        Send request                    <\/button>\n                <\/div>\n                    <\/div>\n\n        \n                    <div class=\"hide\">\n                <div id=\"block_071d03eeb0a952b067afab1e168e8e01\">\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3216-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3216\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/smart_business\/3013#wpcf7-f3216-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3216\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3216-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"request-form\">\n    <div class=\"inner\">\n        <div class=\"regular\">\n            <h3 class=\"form-title\">Thank you for your interest in our services!<\/h3>\n            <p class=\"form-sub-title p\">Please leave your phone number or email address and a project manager will contact you within 1 business day!<\/p>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">E-mail<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a85c2ce1a952-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap your-first-name-wrap\" data-cf7apps-honeypot=\"your-first-name\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"your-first-name-random-hash\" value=\"20260819\"><input type=\"hidden\" name=\"your-first-name-time-token\" value=\"MTc4NzE1MTA1NA==.2e3964963c233659478cc17cc33cc7ab4e98d6666ab88f39fca1a8ee9f99e70c\"><label\n\t\t    for=\"wpcf7-6a85c2ce1a952-field\"\n\t\t    class=\"hp-message\"\n        >Please leave this field empty.<\/label><input\n\t    id=\"wpcf7-6a85c2ce1a952-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"zbtcymhykl5l\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n            <label class=\"input-block mg-large\">\n                <span class=\"label\">Phone number<\/span>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n            <\/label>\n<span id=\"wpcf7-6a85c2ce1b66c-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap your-email-address-wrap\" data-cf7apps-honeypot=\"your-email-address\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"your-email-address-random-hash\" value=\"20260819\"><input type=\"hidden\" name=\"your-email-address-time-token\" value=\"MTc4NzE1MTA1NA==.e5d4b3ca0fec2d2b16ab75076b4a8337a3ac65afc566c0be7fa1034f4e099df8\"><label\n\t\t    for=\"wpcf7-6a85c2ce1b66c-field\"\n\t\t    class=\"hp-message\"\n        >Please leave this field empty.<\/label><input\n\t    id=\"wpcf7-6a85c2ce1b66c-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"9axjijllzsji\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n            <div class=\"input-block mg-large\">\n                <div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB0wyKEH3Af1cvkd\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n            <\/div>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-default large size-1\" type=\"submit\" value=\"Submit\" \/>\n                <\/div>\n            <\/div>\n<span id=\"wpcf7-6a85c2ce1bbf3-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap your-website-wrap\" data-cf7apps-honeypot=\"your-website\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"your-website-random-hash\" value=\"20260819\"><input type=\"hidden\" name=\"your-website-time-token\" value=\"MTc4NzE1MTA1NA==.8cdbce30db05bbf34136a77d7059fe8caec2bd063902055c9146dfe856f10b1a\"><label\n\t\t    for=\"wpcf7-6a85c2ce1bbf3-field\"\n\t\t    class=\"hp-message\"\n        >Please leave this field empty.<\/label><input\n\t    id=\"wpcf7-6a85c2ce1bbf3-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"sdvhfpqlxbtp\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n<input type=\"hidden\" name=\"time_stamp\" value=\"1787151054\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Cloud PBX and CRM Connector\" type=\"hidden\" name=\"module-title\" \/>\n            <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/\" type=\"hidden\" name=\"page-link\" \/>\n            <div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n        <\/div>\n        <div class=\"success hide\">\n            <h3 class=\"form-title\">Request received!<\/h3>\n            <p class=\"form-sub-title p\">We will contact you shortly.<\/p>\n            <div class=\"flex\">\n                <div class=\"submit-wrap m-l-auto\">\n                    <button class=\"btn btn-default large size-1\" data-fancybox-close>OK<\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/form>\n<\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:67%\">\n<h4 class=\"wp-block-heading h4 editor-h4\">SMS and CRM Connector<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">By integrating SMS with IT systems, you can improve productivity and enhance the level of customer service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are constantly working to ensure that SMS can be easily and conveniently integrated with the CRM systems that are critical to our clients.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">By integrating SMS with IT systems, you gain:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increased sales and improved customer service quality<\/li>\n\n\n\n<li>Measuring advertising effectiveness<\/li>\n\n\n\n<li>Increased employee productivity and improved KPIs<\/li>\n\n\n\n<li>Customer notification capabilities<\/li>\n\n\n\n<li>Integrating communications into business processes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_ae2c15363c242f773c58f811044a894a\">\r\n    <style>\r\n        #spacer-block_ae2c15363c242f773c58f811044a894a {\r\n            height: 20px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_ae2c15363c242f773c58f811044a894a\">\r\n    <style>\r\n        #spacer-block_ae2c15363c242f773c58f811044a894a {\r\n            height: 20px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Compatibility with CRMs<\/h4>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_ae2c15363c242f773c58f811044a894a\">\r\n    <style>\r\n        #spacer-block_ae2c15363c242f773c58f811044a894a {\r\n            height: 20px;\r\n        }\r\n\r\n        \r\n            <\/style>\r\n<\/div>\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><\/td><td><strong><em>Bitrix24<\/em><\/strong><\/td><td><em><strong>Pipedrive<\/strong><\/em><\/td><td><em><strong>AmoCRM<\/strong><\/em><\/td><td><strong><em>HubSpot<\/em><\/strong><\/td><td><em><strong>Zoho<\/strong><\/em><\/td><td><em><strong>VTiger*<\/strong><\/em><\/td><\/tr><tr><td>Logging an incoming call for a lead or contact<\/td><td>\u2713<\/td><td>\u2713<\/td><td>\u2713<\/td><td>\u2713<\/td><td>\u2713<\/td><td><\/td><\/tr><tr><td>Logging an outgoing call<\/td><td>\u2713<\/td><td>\u2713<\/td><td>\u2713<\/td><td>\u2713<\/td><td>\u2713<\/td><td><\/td><\/tr><tr><td>Link to the call recording file in the call comment field<\/td><td><\/td><td>\u2713<\/td><td><\/td><td><\/td><td>\u2713<\/td><td><\/td><\/tr><tr><td>Ability to listen to the call in the CRM<\/td><td>\u2713<\/td><td><\/td><td>\u2713<\/td><td>\u2713<\/td><td><\/td><td><\/td><\/tr><tr><td>Bulk SMS messaging to contacts<\/td><td>\u2713<\/td><td><\/td><td>\u2713<\/td><td><\/td><td><\/td><td>\u2713<\/td><\/tr><tr><td>Sending an SMS from a company or contact card<\/td><td>\u2713<\/td><td><\/td><td>\u2713<\/td><td><\/td><td><\/td><td>\u2713<\/td><\/tr><tr><td>Sending an SMS from the lead card<\/td><td>\u2713<\/td><td><\/td><td><\/td><td><\/td><td><\/td><td>\u2713<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">*box version<\/figcaption><\/figure>\n\n\n\r\n<div class=\"csc-block-spacer csc-block\" id=\"spacer-block_6480bf80c56dcb700477b70fe680165c\">\r\n    <style>\r\n        #spacer-block_6480bf80c56dcb700477b70fe680165c {\r\n            height: 120px;\r\n        }\r\n\r\n                    @media( max-width: 1099px ) {\r\n                #spacer-block_6480bf80c56dcb700477b70fe680165c {\r\n                    height: 70px;\r\n                }\r\n            }\r\n        \r\n            <\/style>\r\n<\/div>\n\n    <\/div>\r\n\n\n","protected":false},"excerpt":{"rendered":"SMS and CRM Connector By integrating SMS with IT systems, you can improve productivity and enhance the level of customer service. We are constantly working to ensure that SMS can be easily and conveniently integrated with the CRM systems that are critical to our clients. By integrating SMS with IT systems, you gain: Compatibility with [&hellip;]","protected":false},"featured_media":0,"template":"","smart_business_category":[126],"class_list":["post-3013","smart_business","type-smart_business","status-publish","hentry","smart_business_category-sales-process-digitalization-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Integration of IT systems and SMS | CSC Telecom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integration of IT systems and SMS | CSC Telecom\" \/>\n<meta property=\"og:description\" content=\"SMS and CRM Connector By integrating SMS with IT systems, you can improve productivity and enhance the level of customer service. We are constantly working to ensure that SMS can be easily and conveniently integrated with the CRM systems that are critical to our clients. By integrating SMS with IT systems, you gain: Compatibility with [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/\" \/>\n<meta property=\"og:site_name\" content=\"CSC Telecom\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-10T12:18:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/csc.ee\\\/en\\\/smart_business\\\/integration-it-systems-and-sms\\\/\",\"url\":\"https:\\\/\\\/csc.ee\\\/en\\\/smart_business\\\/integration-it-systems-and-sms\\\/\",\"name\":\"Integration of IT systems and SMS | CSC Telecom\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/csc.ee\\\/et\\\/#website\"},\"datePublished\":\"2020-04-20T12:19:40+00:00\",\"dateModified\":\"2026-07-10T12:18:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/csc.ee\\\/en\\\/smart_business\\\/integration-it-systems-and-sms\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/csc.ee\\\/en\\\/smart_business\\\/integration-it-systems-and-sms\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/csc.ee\\\/en\\\/smart_business\\\/integration-it-systems-and-sms\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/csc.ee\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Integration of IT systems and SMS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/csc.ee\\\/et\\\/#website\",\"url\":\"https:\\\/\\\/csc.ee\\\/et\\\/\",\"name\":\"CSC Telecom\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/csc.ee\\\/et\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Integration of IT systems and SMS | CSC Telecom","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/","og_locale":"en_US","og_type":"article","og_title":"Integration of IT systems and SMS | CSC Telecom","og_description":"SMS and CRM Connector By integrating SMS with IT systems, you can improve productivity and enhance the level of customer service. We are constantly working to ensure that SMS can be easily and conveniently integrated with the CRM systems that are critical to our clients. By integrating SMS with IT systems, you gain: Compatibility with [&hellip;]","og_url":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/","og_site_name":"CSC Telecom","article_modified_time":"2026-07-10T12:18:10+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/","url":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/","name":"Integration of IT systems and SMS | CSC Telecom","isPartOf":{"@id":"https:\/\/csc.ee\/et\/#website"},"datePublished":"2020-04-20T12:19:40+00:00","dateModified":"2026-07-10T12:18:10+00:00","breadcrumb":{"@id":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/csc.ee\/en\/smart_business\/integration-it-systems-and-sms\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/csc.ee\/en\/"},{"@type":"ListItem","position":2,"name":"Integration of IT systems and SMS"}]},{"@type":"WebSite","@id":"https:\/\/csc.ee\/et\/#website","url":"https:\/\/csc.ee\/et\/","name":"CSC Telecom","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/csc.ee\/et\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/csc.ee\/en\/wp-json\/wp\/v2\/smart_business\/3013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csc.ee\/en\/wp-json\/wp\/v2\/smart_business"}],"about":[{"href":"https:\/\/csc.ee\/en\/wp-json\/wp\/v2\/types\/smart_business"}],"wp:attachment":[{"href":"https:\/\/csc.ee\/en\/wp-json\/wp\/v2\/media?parent=3013"}],"wp:term":[{"taxonomy":"smart_business_category","embeddable":true,"href":"https:\/\/csc.ee\/en\/wp-json\/wp\/v2\/smart_business_category?post=3013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}