"The Cloud PBX and CRM connector allows you to monitor and manage calls and SMS messages via the CRM."
API Integration
If your company's IT system is not in the list of ready integrations, you can integrate it yourself via API. By integrating telephony with IT systems, you can improve productivity and enhance the level of customer service.
By integrating telephony with IT systems, you gain:
- Increased sales and improved customer service quality
- Measurement of advertising effectiveness
- Increased employee productivity and improved KPIs
- Centralized management of customer inquiries
- Centralized handling of missed calls
- Integration of communications into business processes
API integration will add power to your system:
- Make calls directly from the system.
- Feed statistics, call data, and call recordings into the system.
- Connect the client directly to a manager and take advantage of the system's other benefits.
If you develop or sell systems
- Your system becomes more competitive.
- Your app's users gain access to a rich set of features.
- We will publish information about the integration capability on our page.