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Cloud PBX and CRM connector

CloudPBX and CRM connector

€ 70,00 /month

Connection fee: € 50,00

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    Connected services:

    CloudPBX and CRM connector

    Cloud PBX and CRM connector allows you to track and manage calls and SMS CRM system.

    Integration with Pipedrive

    The CSC Call Monitor app can be integrated with Pipedrive.

    The app tracks incoming and outgoing calls - you can view them later in the Events section.

    Bitrix24PipedriveAmoCRMHubSpotZohoVTiger*
    Registration of an incoming call for a lead or contact✓✓✓✓✓
    Registration of an outgoing call✓✓✓✓✓
    Link to a call recording file in the call comment field✓✓
    Ability to listen to phone calls in CRM✓✓✓✓
    Bulk SMS sending to contacts✓✓✓
    Sending SMS from a company or contact card✓✓✓
    Sending SMS from a lead card✓✓
    *box versioon

    Examples of using the connector

    The Cloud PBX and CRM connector is a useful tool that improves the efficiency of your company.

    1. Incoming call registration

    All incoming calls and requests are now registered. You can listen to the conversation recordings at a time convenient for you. With this function, you can monitor the work of your employees and the quality of customer service.

    2. Outgoing call registration

    All outgoing calls of your managers are also registered in the system, which greatly simplifies the management of the sales department. Recordings of outgoing calls are also saved in the CRM in case you need to analyze the work done by managers or refresh your memory of the history of communication with the client.

    3. Ability to view the call list

    All incoming and outgoing calls are recorded in the system, so there will no longer be a situation when a call remains unanswered or nobody contacts the client.

    4. Sending bulk SMS messages to contacts

    SMS messaging is one of the most effective marketing tools. When sending SMS messages, the target audience is available at any time and in any place. Examples of using the service:

    • notification of a new service or product
    • reminder of an unpaid invoice
    • notification of discounts or promotions
    • congratulating clients on their birthday

    Solutions

    Sales like clockwork. A single solution for customer service.

    Digitalization of the sales process.

    We can automate your business processes so you can sell more efficiently.

    Equipment

    For employees and managers, simple and multifunctional Yealink phones for purchase or rent.