VoIP Business Phone

FUNCTIONALITY

• Short numbering
• Call forwarding
• Telephony management via web interface
• Mobile- and desktop control
• Corporate phone book
• Parallel call
• Call reports
• Call queue
• Voice mail
• Conference call
• IVR

MODERN VIRTUAL TELEPHONE STATION

There is no need to install equipment, servers and a telephone station in the office. To connect IP phones, you only need to connect them to the network via an Internet cable. The solution is also intended for companies that use only mobile communications, while it is necessary to distribute incoming calls between employees.

IMPROVE WORK PRODUCTIVITY

Using Business Phone VoIP integration and the CRM system, companies have the opportunity to receive and analyze statistical data. Record conversations to improve telemarketing results, train new employees, and monitor work processes. Receive and send faxes using e-mail.

CUSTOM SOLUTION DEPENDING ON THE INDUSTRY OF YOUR COMPANY

IP telephony allows you to create a customized telecommunications solution taking into account the industry of the enterprise and the requirements of each employee, optimizing the work environment and speeding up all the processes. Distribute calls between employees, record necessary conversations, use voice mail and other available functionality of IP telephony.

STATISTICS AND ACCURATE INFORMATION ON WORKING WITH CLIENTS

Call statistics allow you to evaluate the time allocated for working with clients and show the quality of communicating with clients. The information obtained can be used in the process of planning the work of the sales department and resource allocation.

UNITE FIXED NUMBERS, MOBILE PHONES AND COMPUTERS INTO ONE SYSTEM

Use VoIP Business phone MobileControl and DesktopControl applications to use fixed numbers on mobile devices and computers. Use a common corporate phone book on all devices, set up parallel calls to your work and mobile phones, or call via your computer if your phone is not available.

CALL RECORDING

Record and analyze calls to improve customer service at your business by training new and existing employees. Recordings can also be used as arguments in resolving disputes.

RELIABILITY AND QUALITY

Data servers are located in the secure data center, which ensures security and continuity of services. CSC Telecom as a service provider is fully responsible for the security of Business phone VoIP. CSC Telecom offers a high-quality IP telephony solution, protected by the Audiocodes SBC session border controller.