CSC AI Secretary
Works 24/7 in any language
AI Secretary that plugs into CSC Cloud PBX. It answers, understands, and routes calls by name, role, or caller need, 24/7, in any language.
No separate phone system. No per-minute billing. Just answered calls.
Smart Call Forwarding
AI Secretary doesn't just answer, it understands who the caller wants to reach and why, then routes the call intelligently.
Route by Name
Callers can ask for a specific person by name. AI Secretary identifies the request and forwards the call directly to the right team member's extension, no receptionist needed.
Route by Role
AI Secretary understands role-based requests like "I need to speak with accounting" or "Connect me to the service manager" and forwards to the correct department or role automatically.
Route by Need
When a caller describes their issue, "I have a billing question" or "I need technical support," AI Secretary analyzes the intent and routes to the most appropriate person or team.
Simple Per-Call Packages
- There's no per-minute charge.
- Pay only for answered calls.
- A convenient addition to the Cloud PBX service.
- All packages include 24/7 incoming call answering using an AI assistant.
Starter
Micro-businesses & solo professionals
• 50 calls included
• €0.49/extra call
Professional
Small businesses & service companies
• 200 calls included
• €0.39/extra call
Business
Mid-size companies & multi-location
• 500 calls included
• €0.29/extra call
Custom
High-volume chains & contact centers
• Volume & terms tailored to your needs